ADDITIONAL SERVICES
Explore Extra Services Solutions
Select your preferred level of assistance. From standard fast-track to ultra-private VIP suites, we provide end-to-end luxury management for every segment of your journey.
VIP Lounge Access
Access to over 1,300 premium and VIP lounges across 600+ airports — independent of your airline, ticket class, or membership status. Whether it’s a long layover, an early arrival, or a delayed flight, we secure lounge access on demand.
VAT Reclaim
International shoppers can reclaim VAT on eligible purchases — but the process is rarely simple. Our agents handle the entire refund cycle, from receipt validation to customs stamping to bank transfer, so the money returns to your account without you spending an hour at a refund counter.
Floral & Gifts
Whether it’s anniversary roses in the hotel suite, a corporate gift on the conference table, or a birthday surprise on board the aircraft, our floral and gifting service delivers thoughtful arrangements in over 100 countries – coordinated with your travel itinerary so the timing is always right.
Visa Assistance
Visa rules change without warning, and a missed requirement can cancel a trip in hours. Our visa team provides up-to-date guidance, document preparation, and submission support across major destinations – including invitation letters, business visas, transit visas, and emergency processing
Special Assistance
For travelers with mobility, medical, or sensory needs, airports can be overwhelming. Our special assistance service provides trained agents who handle everything from wheelchair transport to medical equipment coordination – quietly, respectfully, and with the patience the journey deserves.
Unaccompanied Minors
Sending a child to travel alone is rarely easy on the parent. Our unaccompanied minor service goes beyond airline programs – assigning a vetted, background-checked agent to escort your child from check-in to boarding on departure, and from arrival gate to receiving family at the destination.
Executive Terminals
At select airports worldwide, we arrange access to executive terminals and FBOs (Fixed-Base Operators) – the private aviation entry points used by chartered jets, government flights, and high-profile travelers. Even on commercial tickets, this means private screening, dedicated lounges, and direct tarmac transfers where the airport allows.